EXCHANGE AND RETURN
During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if the item is un-used and original packaging are fully intact.
You are responsible for the shipping of returned items back to karlphilip.com. Items lost in transportation will not be compensated for.
Shipping charges on returned merchandise are at the customer’s expense. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund.
For exchanges and returns send an email to firstname.lastname@example.org